Privacy policy
Last updated: June 2026
Introduction
DSJ Network LLC ("DSJ Network", "we", "us") builds software for e-commerce businesses. This policy explains what personal information we collect and how we use it, across our website and our products — including MC Cart, MC Sync, MC Helpdesk, MC Analytics, Workforce and Operations Hub.
It applies to visitors to our website, the businesses that use our products, and the people whose data those businesses connect to us.
Information we collect
We collect the following categories of information:
- Account and contact details — name, email address, company, phone number and billing information you provide when you sign up, get in touch, or pay for a product.
- Data our customers connect — store, order and customer data that our business customers connect to our products and that we process on their behalf to operate the service.
- Usage and device data — how you interact with our website and products, plus technical details such as IP address, browser and device type, and log data.
- Communications — the content of messages you send us by email, chat or other channels.
How we use information
We use the information we collect to:
- Provide and operate the products and our website.
- Respond to enquiries and provide customer support.
- Maintain security and prevent fraud and abuse.
- Understand usage and improve our products.
- Meet our legal and regulatory obligations.
Cookies and analytics
We use essential cookies needed for the website and products to work, along with basic analytics to understand how they are used. You can control or disable cookies through your browser settings; some features may not work correctly if essential cookies are disabled.
How we share information
We do not sell your personal information. We share it only in these limited cases:
- Service providers and subprocessors — trusted vendors who help us run the service (such as hosting, email delivery and analytics), under contract and only as needed.
- Legal requirements — when we are required to by law, regulation, or valid legal process.
- Business transfers — in connection with a merger, acquisition, or sale of assets, with notice where required.
Data security
We protect personal information with encryption in transit, access controls, and least-privilege practices that limit who can access data and why. No method of transmission or storage is 100% secure, but we work to safeguard your information and to respond quickly if an issue arises.
International transfers
We are based in the United States, and your data may be processed in the US and in other countries where we or our service providers operate. Where required, we put appropriate safeguards in place to protect information transferred across borders.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or object to the processing of your personal information. To exercise any of these rights, contact us using the details below and we will respond within the time required by applicable law.
Data retention
We keep personal information only as long as needed for the purposes described in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's privacy
Our website and products are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will post the revised version here with a new "last updated" date. Significant changes will be communicated where appropriate.
Contact
If you have questions about this policy or how we handle your information, contact us:
DSJ Network LLC
7065 Westpointe Blvd, Ste 205
Orlando, FL 32835, USA
Email: hello@dsjnetwork.com